Foster City Access6.3.1 - App Store

Foster City Access is the official app for the City of Foster City in California. The free download for your mobile device is designed to improve how the City of Foster City delivers services to the community. You can report non-emergency issues (potholes, street light issues, codes violations, park maintenance, etc.) and you can add your location and pictures to help the city respond quickly. Reports are sent to the City for resolution. You can track the status of your reports as well as those submitted by other community members. The app also houses information and links to the City calendar, news, City services, and much, much more!

Version History - This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience. 6.3.1 Mar 14 - Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement 6.2.1 04/24/2025 - Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates 6.1.0 02/20/2025 - Upgrade iOS version 5.16.0 12/12/2023 - Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes 5.13.0 04/27/2023 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.9.5 03/11/2022 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.9.3 12/09/2021 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.8.7 06/11/2021 We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests 5.8.4 12/06/2020 We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions 5.7.0 07/28/2020 • Fixes crash after commenting in iOS 13.4 5.6.9 05/13/2020 • Check out the new design and updated options for searching, sorting, and filtering in SeeClickFix iOS that gives citizens a more dynamic way to view and manage 311 requests they care about while also providing local governments and service organizations with a mobile tool focused on their individual or departmental work needs, requirements, and daily tasks.
• We upgraded to iOS 13 for related improvements in functionality and performance 5.6.8 04/24/2020 Request Card

• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card

Request Detail

• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance 5.6.2 09/26/2019 Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes

We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors 5.6.0 06/15/2019 Place screen bug fixes. 5.3.4 03/12/2019 We updated the Place Tab design to better showcase services, events, and offerings. The new horizontal mobile button layout allows more space making button titles easier to read. Even more, we added a new section that displays the all-time issues fixed by the organization. 5.3.0 02/09/2019 Performance updates.
Manage in crm link for service providers and improved messaging for reporting. 5.2.1 01/23/2019 Enhanced user experience and bug fixes. 5.1.8 10/22/2018 Enhanced user experience and bug fixes. 5.1.6 09/14/2018 Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors. 5.1.4 08/08/2018 4.6.8.7 12/14/2015